GUARANTEED CHRISTMAS DELIVERY CONDITIONS_ 2019

2019 CHRISTMAS DELIVERY INFORMATION

 

Order your Christmas Gift today and get it delivered anywhere in the world for FREE. To guarantee delivery internationally anywhere by Christmas, orders must be received up to Wednesday 18th December 2019 5PM GMT *. Whilst not guaranteed, orders will still be accepted after this date and every effort will be made to deliver prior to Christmas.

During this busy period, we cannot guarantee specific delivery dates or times and are not able to advise recipients of impending deliveries. It is therefore very important to complete the Delivery Instructions box (e.g. If not found here, in please leave the package with neighbor mentioning the full address of neighbor also) and to provide a contact number at the delivery address.

*We do guarantee pre Christmas delivery but will not be responsible for any parcel stuck with your resident country customs.

CUSTOMER SERVICE

Our customer service line will operate normal hours during the run up to Christmas from 9:00am – 17:30pm (Monday to Friday).

Customer service will resume services on the 27th of December 2019. Kindly be advised that due to the volume of tickets being handled, response time may be affected, however, rest assured that our Team will answer your questions as swiftly as we possibly can. Please contact our customer service team if you have any questions at all with regards to your Christmas order.

EXTENDED RETURN’S POLICY

Extended return’s policy - For Christmas gifts purchased after 30th November, customers will have up until Friday 17th January 2020 to make any returns.

Please visit our main page for details of our standard shipping and return policies.